To whom it may concern:
I would like to express my deepest appreciation for the fantastic experience I had dealing with your company. I called the service line and was helped by a gentleman whose name I do not remember but hopefully he will see this. I had a leaking pump seal in my hot tub, with hoards of Olson's arriving fully expecting to make use of the tub. I disassembled the pump as far as I could get and was then stumped. The person who picked up the phone walked me through the rest of the process, with several call backs, each time making me feel like solving my problem was his first priority. He picked out the parts I needed, took my order and shipped the parts to me in 2 days. I repaired the pump and was soaking in 103 degree water the next day - not a drop of water was escaping the new pump seal.
Thank you again for great service,